Q&A: Scott H. Lewis appears on Espresso TV (video)
Scott H. Lewis, managing director for the CIS region of Signature Europe, is a trainer, writer and speaker living for 13 years in Kyiv, Ukraine. You recognize his name from the many blog posts he has written on our Training That Sticks blog. Here he appears on the Espresso TV program Q&A with Anastasia Melnyk …
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Relationship Management – Be There For Your Client
Even though I have been working as an account manager for Signature Worldwide for some time now, every once in a while I ask myself, “What do I need to do to build a relationship with this new client?
Signature Brasil Welcomed Into Our Licensee Family
We recently welcomed our newest licensee partners from Curitiba, Brazil, and to say we had a great time would be putting it mildly! Rita DiPaolo, Director of Licensee Services at Signature Worldwide, made the long trip to South America to make sure our Brazilian friends were ready to dive into Training that Sticks!
Dave’s Fables: Signature’s Demands Rap
Dave utilizes a sick rap beat to explain Signature’s core values, purpose, and brand promise.
A Ride in the General Manager’s Seat
With the announcement of our Legendary Hotel Makeover winner’s legendary gains, I wanted to have a chat with Kenny Glavan, General Manager of the Four Points by Sheraton Biloxi. His hotel has begun their training process and I wanted to check in to see how things were going so far – the good, the bad …
Legendary Hotel Makeover Recipient Sees Dramatic Gains!
We’ve got some very exciting news coming out of the Legendary Hotel Makeover! Starwood Hotels and Resorts Worldwide announced that Four Points by Sheraton Biloxi (our Legendary Hotel Makeover winner) has climbed to be the third best in Guest Loyalty Composite scores out of the 107 hotels in the Four Points by Sheraton brand! Before …
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Preparing and observing training from an Account Manager’s view
Written by Amanda Herder
Memories and Expectations
Written by Kristy Westfall Moyer