So often we think about the don’t haves vs. do haves. I used to say this all the time, “If I had this __________ I could compete so much better in the marketplace.” Both personally and professionally we’ve all worked hard and sacrificed to get that “I don’t have” thing, just to find out that
To Tell or Not to Tell When You Are Renovating – It’s a Very Important Decision Read More »
Dave Hamilton, SVP of Training Delivery and acclaimed story-teller, recounts a short and pertinent tale regarding one of the most important elements in customer service and life: your attitude.
Attitude of Indifference – Audio Blog Read More »
The legendary Dave Hamilton encourages us to focus on three things to survive in today’s marketplace.
Surviving in Today’s Marketplace – VIDEO Read More »
Dave Hamilton shares four things you need to understand to construct a strong base for your business.
Dave’s Fables: Building a Rock-Solid Sales and Service Foundation (video) Read More »
When you’re swamped with your own work, how can you make time to coach your employees – and do it well?
Dave’s Fables: Coaching From The Weeds Read More »
Responding to what a customer is saying word-for-word can often create false expectations. This result is especially true during the sales process and can lead to the incorrect notions of blue skies, intimate dining, and endless availability; just to name a few of the pitfalls.
Dave’s Fables: Proactive Sales Magic Read More »
So often we think about “don’t haves” vs. “do haves”. I used to say this all the time, “If I had __________ I could compete so much better in the marketplace.” Both personally and professionally, we’ve all worked hard and sacrificed to get that “I don’t have” just to find out that once you get
Dave’s Fables: Pure – Learn to be a better competitor Read More »
MacGyver is television series created by Lee David Zlotoff. The show ran for seven seasons during the 1980’s. Angus MacGyver, the show’s main character, was a resourceful consultant who always epitomized extreme common sense. MacGyver could solve complex problems with everyday materials, along with his trusty Swiss Army knife and a roll of duct tape.
Dave’s Fables: Possibilities are Endless if You Use your Imagination Read More »
“Let’s do lunch” is a phrase or continuance tactic that most sales people have uttered more than once at the end of a sales call during their career. I’m secure enough to admit that over the years I have in fact created several original continuances –soon to be clichés– to convey the same message. “Call
Dave’s Fables: Let’s Do Lunch Read More »
Common myths that have been around for decades are…the Cobbler wears the worst shoes and Doctors make the worst patients. What’s not a myth is that trainers and teachers make excellent students.
Dave’s Fables: SHARE. Introducing Our New Blogger Series Read More »
