Don’t Be “That Guy” – Selling To Your Personality
When you think sales, does this guy pop in your head? Salespeople tend to get a bad rap because we’ve all experienced THAT guy. I’m here to tell you, you don’t have to be “that guy”.
To Tell or Not to Tell When You Are Renovating – It’s a Very Important Decision
So often we think about the don’t haves vs. do haves. I used to say this all the time, “If I had this __________ I could compete so much better in the marketplace.” Both personally and professionally we’ve all worked hard and sacrificed to get that “I don’t have” thing, just to find out that …
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Let’s Talk Phobias!
74% of us have Glossophobia (National Health Institute Study 9-4-16). Before you say you are not afflicted, glossophobia is the fear of public speaking. So – now that you know – does this include you?
What It Takes To Be Successful – Casino Employee Training & Development “All the World’s a Stage”
“And all the men and women merely players; they have their exits and entrances, and one man in his time plays many parts.” William Shakespeare’s AS YOU LIKE IT act 2, scene 7.
Social Selling for Hotels – Is LinkedIn the Only Way?
LinkedIn is the king of social selling for most industries and hospitality is no exception. However, you may be missing some opportunities if you spent all social selling time there.
It’s All in Your Approach…The Little Things Matter
I got up this morning with a feeling of dread in my stomach, combined with a flood of thoughts of what I needed to do today, “I’m all jitters and nerves. My boss says I have to make 20 new prospecting calls by end of day, and I don’t want to do it.” I froze, …
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The Art of Responding to Objections
“My favorite word in the English vocabulary is ‘No,’ ” my wildly successful, jewelry salesman father once told me when talking about his customers. Curiously I said, “Why no? I would think that would be your least favorite word.” Confidently, he responded in his deep, Brooklyn accent, “It’s simple, Lissa. It’s my challenge to uncover …
Online Travel Agencies – They Are Not Going Away
Online Travel Agencies: Love ‘em or hate ‘em, you must make your peace with them because they are not going away!
Which means to you…
How many times have you called a hotel looking for a room, and heard the guest agent on the other end either give you a price for the room and nothing more, or quickly add the features in a perfunctory, flat tone, “We have a pool, microwave in the room, free internet, free continental breakfast, …
Think of Yourself …. BE SELFISH!
Well now, aren’t you the selfish one! Exercising like you do, taking your meds as you should, eating healthy. It’s all about YOU, isn’t it? Mom taught you to share. Your teachers admonished you for being self-centered if you kept a toy to yourself. Even the library fines you if the book you borrowed isn’t …
