Employee Development

Reputation at Risk

It’s a normal Friday night: Occupancy is high, the lobby bar is buzzing, and, in the ballroom, a party is just getting started. A deejay has set up his sound system at one end of the room, the F&B manager set up a portable bar at the other, and servers have started circulating among the

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Reputation at Risk

To Tell or Not to Tell When You Are Renovating – It’s a Very Important Decision

So often we think about the don’t haves vs. do haves. I used to say this all the time, “If I had this __________ I could compete so much better in the marketplace.”   Both personally and professionally we’ve all worked hard and sacrificed to get that “I don’t have” thing, just to find out that

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To Tell or Not to Tell When You Are Renovating – It’s a Very Important Decision

Empathy is a very powerful business advantage…Seal every sale with your heart!

Four months ago my wallet was stolen in Houston, TX. One would think this was a horrific experience, to be a woman alone in a big city without her identity, no money, credit cards, or the treasured post-it notes made by my nieces, and it was. But, that’s not what pushed me over the edge

Empathy is a very powerful business advantage…Seal every sale with your heart! Read More »

Empathy is a very powerful business advantage…Seal every sale with your heart!
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