Customer service and sales training tailored to the specific needs of your industry is one of Signature Worldwide's differentiators.

Our courses incorporate our extensive knowledge of adult learning techniques and unique industry experience to generate sales and build lifelong customer relationships. Here are some of our most popular industry-specific course offerings.

Heavy Equipment

Equipment Edge Inside Sales

Teach heavy equipment rental, parts, service, and inside sales staff how to spot service and sales opportunities in a unique program that demonstrates how to ask the right questions, convert inquiries into sales and identify cross-selling/upselling opportunities.

Learn More

Equipment Edge Field Service

Provide your field service team the skills and tools needed to deliver a consistent experience to customers in the field as well as develop standards for how to handle specific situations and interactions.

Learn More

Hospitality

Transient Edge

Increase the ability of your reservations and front desk associates to convert inquiries and gain commitments in this sales training program designed specifically for the hospitality industry.

Learn More

Service Edge

Empower and instill ownership by creating positive experiences with customer service training designed for the front desk, housekeeping, food and beverage, activities or spa employees.

Learn More

Signature Select

Create a distinctive personalized, luxury experience by giving your reservations team a unique methodology for handling inquiries and providing guest services the ability to strengthen relationships and anticipate requests.

Learn More

Casino Edge

Differentiate your casino from competitors by elevating every customer interaction into positive experiences so guests stay longer and play more to increase house revenue.

Learn More

Spa Edge

Schedule more appointments and increase loyalty by giving spa staff the skills needed to consistently deliver high service levels and drive referrals.

Learn More

Live Chat Experiences™

Provide associates with up to date techniques that improve the quality and professionalism of their chat interactions to increase customer loyalty and drive revenue.

Learn More

Trucking Industry

Trucking Inside Counter Sales

Teach trucking parts, service, and inside sales staff how to spot service and sales opportunities in a unique program that demonstrates how to ask the right questions, convert inquiries into sales and identify cross-selling/upselling opportunities.

Learn More

Trucking Roadside Technician Service

Provide your roadside technicians with the skills and tools needed to deliver a memorable service that is focused on the customer’s needs – regardless of the situation. 

Learn More

Behavioral Health

Partners in Wellness

Give your intake team, supervisors and managers the skills and tools needed to focus on patient needs, ask the right questions and invite them in for an appointment.

Learn More

Customer Service

Customer Service Edge™ Training

Give your frontline and support staff the training, motivation and confidence they need to make every customer experience an exceptional one, from the beginning of the interaction to successful resolution or completion of request.

Learn More

Professional Sales Training Solutions

Client-Centered Sales

Drive revenue and boost profits by giving your professional sales team foundational, customer-focused skills.

Learn More

Stand Apart Sales

Is your sales team feeling frustrated because they don’t have the tools they need to sell in today’s new environment? Teach your sellers how to focus on the new buyer’s journey and stand apart from their competitors using this new sales training process.

Learn More

Legendary Prospecting

Teach your sales team how to uncover leads in today's online environment and break through the clutter to get on the radar of qualified prospects.

Learn More

Negotiating Value

Strengthen your team's negotiation skills by giving them the ability to ask high impact questions and uncover knowledge to gain an advantage.

Learn More

Persuasive Presentation Skills

No matter your team's experience, give them the ability to more confidently deliver impactful presentations that engage audiences and achieve desired outcomes.

Learn More

Management Training Solutions

Coaching for Performance

Develop managers into vital coaches by providing the skills to offer effective, timely feedback to motivate and empower employees to achieve new standards in performance.

Learn More

Measurement Solutions and Training Tools

Mystery Shopping

Reinforce training and enhance your ability to create legendary experiences by tapping into our proprietary mystery shopping program that has been used by the world's leading brands.

Learn More

Service SkillKit™

Improve hospitality customer service skill training and hotel front desk training with the Signature Service SkillKit or Planner.

Learn More

MultiFamily Housing

Leasing Edge

Turn prospective renters into long-term tenants with a specially-designed training program for multifamily leasing agents.

Learn More

Delivering Legendary Resident Service

Increase lease renewals and tenant satisfaction through a unique training program that demonstrates the why and how of providing great service to your residents.

Learn More

Senior Living

Resident Service Edge™

Give your associates, supervisors and managers the skills and tools needed to create immediate and lasting satisfaction with residents, while increasing service scores.

Learn More

Professional Development

Creating Impactful Virtual Training™

Ensure your virtual training achieves the specific learning objectives and develops your employees just like your in-person instructor-led training.

Download Now

Writing Effective Emails™

Provide your team the knowledge and skills necessary to deliver legendary service through your email interactions.

Download Now

Rental and Other Industries

Event Rental Edge

Show your staff how to deliver exceptional service throughout the rental experience and to manage every rental solution from upselling to overcoming resistance.

Learn More

Live Chat Experiences™

Provide associates with up to date techniques that improve the quality and professionalism of their chat interactions to increase customer loyalty and drive revenue.

Learn More
Scroll to Top