Signature Worldwide is committed to creating legendary experiences.

Signature Worldwide is a leader in providing sales and customer service training to Fortune 500 companies and global brands in more than 50 countries because of our strong focus on culture. By creating an environment that embraces communication, transparency, the spirit of giving and recognition of great work, our employees are empowered and inspired to help our clients create legendary experiences. We take pride in our high employee retention and satisfaction rates because we believe they directly translate into the work we do for our clients. It's why we have long term relationships with our clients and consistently high Net Promoter Scores.

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Our Current Net Promoter Score:

Our Current Employee Satisfaction Score:

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Our Core Values

Our Core Values

Do the Right Thing
Pass Your Knowledge On
Take Pride in What You Do
Make it Fun
Be Legendary

Our Purpose

Our Purpose

Inspiring improved customer service experience around the world.

Our Niche

Our Niche

Training solutions that improve our clients' ability to acquire and retain customers.

Our Culture

Our Culture

Just as our training events are fun, inspiring and unique, so is our culture. A strong focus on culture is why we have strong retention rates and 85% employee satisfaction, which is among the highest in the industry.

Our Team

Steve Wolever
Steve Wolever
Owner/CEO
Jeff Scholes
Jeff Scholes
CFO/COO
Brian Syrett
Brian Syrett
Director of Customer Experience
Doug Allgood
Doug Allgood
SVP of Information Technology
Sharlynn Naylon
Sharlynn Naylon
Human Resources Manager, SHRM-SCP
Robin Phillips-Miller
Robin Phillips-Miller
Controller
Andrew Chapman
Andrew Chapman
VP of Sales and Marketing
Susan Palur
Susan Palur
Call Center Manager
Theresa Laviola
Theresa Laviola
Director of Training Account Management
Gary Adam
Gary Adam
National Sales Director
Roy Holcombe
Roy Holcombe
National Sales Director

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