Making Memorable Connections through Conversations

Conversations are one of the wonderful ties we have with other human beings. Along with our actions, our conversations are what connect us with those around us. Conversations are an interesting dynamic, much like snowflakes, no two conversations are exactly the same. They can be serious, funny, informational, playful or impactful; and sometimes they can …

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Making Memorable Connections through Conversations

Introducing Adaptive Performance Management™

What happens when managers are uncomfortable giving developmental feedback to employees? They avoid it and hope the poor performance improves by magical forces. But that usually doesn’t happen.  The employee doesn’t know what they are doing wrong or how to improve, so they continue making the same mistakes over and over. The manager grows more …

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Introducing Adaptive Performance Management™

Trust is Earned Slowly

Earlier this summer while vacationing at a cottage on Lake Charlevoix in Michigan, my family taught our ten year old golden retriever, named Bella, how to jump off the end of the dock into the lake. She is a water-loving dog and would stand over the edge of the dock looking as if she wanted …

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