Rich Cunningham Archives - Signature Worldwide

Coaches Corner – Best Practices Podcast

October 13, 2015 / Coaches Corner, Coaching, Podcast, Rich Cunningham, Susan Palur, Tips, Training

Join Call Center Team Leader Rich Cunningham for another episode of Coaches Corner. A special guest, Call Center Team Leader Susan Palur, weighs in on best practices for getting the most out of your magic formula.

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Coaches Corner – Rate Pushers Podcast

August 5, 2015 / Coaches Corner, Coaching, Podcast, Rich Cunningham, Tips, Training

Our popular new podcast, Coaches Corner, is back for round two! Tune in as our host, Call Center Team Leader Rich Cunningham delves into the specifics of how to stay in control of a commonly faced situation: What happens when they just want the rate?

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Connecting with Clients: A Coaching Experience

January 27, 2014 / Coaching, Connect, Customer Service, Process, Rich Cunningham, Training

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Rich Cunningham

Coaches Corner – Best Practices Podcast

Coaches Corner – Rate Pushers Podcast

Connecting with Clients: A Coaching Experience

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