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Dave’s Fables: Possibilities are Endless if You Use your Imagination

MacGyver is television series created by Lee David Zlotoff. The show ran for seven seasons during the 1980’s. Angus MacGyver, the show’s main character, was a resourceful consultant who always epitomized extreme common sense.  MacGyver could solve complex problems with everyday materials, along with his trusty Swiss Army knife and a roll of duct tape.

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Customer Service Skills Improve with Better Customer Service Training

Creating an excellent customer service experience starts with providing better customer service training.  Customer service skills are about more than good manners!  In fact, it takes daily education and reinforcement of good customer service skills to improve and then create lasting changes in behavior.

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