Five Simple Steps to Legendary Telephone Etiquette
“It’s the little things that make a customer interaction memorable.”
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A Ride in the General Manager’s Seat
Legendary Leadership, Service Edge, Service SkillKit, Transient Edge and Client Centered Sales training. Let’s see how they are doing with all the modules so far!
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Legendary Hotel Makeover Recipient Sees Dramatic Gains!
We’ve got some very exciting news coming out of the Legendary Hotel Makeover! Starwood Hotels and Resorts Worldwide announced that Four Points by Sheraton Biloxi (our Legendary Hotel Makeover winner) has climbed to be the third best in Guest Loyalty Composite scores out of the 107 hotels in the Four Points by Sheraton brand! Before
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