Coaches Corner – New training tool hits the airwaves
It’s a blog post! It’s a video! It’s a Cue-Tip! No… it’s a podcast!
Coaches Corner – New training tool hits the airwaves Read More »
It’s a blog post! It’s a video! It’s a Cue-Tip! No… it’s a podcast!
Coaches Corner – New training tool hits the airwaves Read More »
The legendary Dave Hamilton encourages us to focus on three things to survive in today’s marketplace.
Surviving in Today’s Marketplace – VIDEO Read More »
The government agency that operates San Francisco’s iconic Golden Gate Bridge has a dedicated team of more than 30 full-time painters engaged in a never-ending effort to keep the bridge protected. If you’re a painter assigned to the Golden Gate, it would seem that you have a job for life helping keep this national treasure
The Bridge Painter Read More »
I was in England to assist with a training session for hotel reservation department managers. The night before my presentation, I dozed off with the television in my room on a 24-hour news station. My dreams were influenced by my subconscious mind, which heard the same stories repeated all night long, and when I awoke,
Many of us are familiar with the acronym T.E.A.M. which stands for Together Everyone Achieves More and this perfectly captures the spirit of the Training Team at Signature Worldwide! Collectively our training team has over 240 years of experience working at Signature Worldwide! That impressive tenure is comprised of trainers that are based from East
It Takes a Team to be Legendary Read More »
If you’ve been reading this blog, Training That Sticks, you may notice that, usually once a month, we have a different department employee from Signature Worldwide contributing an article. Our goal is to give people a glimpse into the inner workings of a training organization. We try to answer some of the most frequent questions
Periscope – Seeing things that are otherwise out of sight Read More »
Today’s blog post was written by Call Center Supervisors Andrew Phillips and Nathan Smith. The Signature Worldwide shopping team is a melting pot of many different people spanning across a wide variety of ages, backgrounds, and geographical locations. Most of our clients get to interact with shoppers on a daily basis, but they only get
The Man, the Legend….the Shopper Read More »
A few years back, I became responsible for overseeing customer satisfaction surveys in our company. I was excited to jump in and figure out a way to ensure our company strategy was in alignment with our customer’s needs. Prior to 2012, Signature engaged an outside company to administer the surveys. Since we only sent out
Customer Feedback – As Easy As 1 2 3… Read More »