Training

Six Steps to Becoming a Thought Leader

The world is full of self-proclaimed ‘gurus’, experts, and talking heads. They pop up daily on television and radio, on the Internet, at conferences, in trade magazines, and even in hometown newspapers. Some are well-known due to their success with high-profile clients, some write books, while others are merely “famous for being famous” – people

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Dave’s Fables: What’s Your Service Zero?

We celebrated our 32nd wedding anniversary last week by going out to a restaurant neither one of us had experienced before. We took a chance, a leap of faith – instead of going to our tried-and-true favorite, we decided to try a brand new eatery because the word on the street was favorable.

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