In today’s society we have learned, in some cases a harsh lesson; the customer may not always be right, but they are the blood that courses through the veins of our company. Whether they are right or not so right, at the end of the day, doesn’t matter! Every company, everywhere relies on customers. Whether […]
Who’s Listening to the ONLY Thing that Matters? Read More »
Today’s blog post was written by Call Center Supervisors Andrew Phillips and Nathan Smith. The Signature Worldwide shopping team is a melting pot of many different people spanning across a wide variety of ages, backgrounds, and geographical locations. Most of our clients get to interact with shoppers on a daily basis, but they only get
The Man, the Legend….the Shopper Read More »
Today’s guest blog is written by Lisa Dimin, Director of Call Center Operations at Signature Worldwide.
Organized Randomness- Mystery Shopping Call Scheduling Read More »
Today’s post is a guest blog from Julie Seifert, a Call Center Team Leader with loads of imagination!
