Dave’s Fables: A 70 Second Tip, The Robot (video)
Catch Dave’s 70-second tip on customer service – presented in a way that only Dave can deliver.
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Dave’s Fables: Signature’s Demands Rap
Dave utilizes a sick rap beat to explain Signature’s core values, purpose, and brand promise.
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Dave’s Fables: Pecha Kucha
Dave demystifies Pecha Kucha, a quick and simple strategy for presentations.
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Dave’s Fables: Going Back to the Basics
There has been an accelerated increase in consumer expectations over the past few years. Yes, today’s economical climate has been a driving factor, but certainly not the only reason that our customers are now focused on perceived value. The waste-not want-not mentality, so very visible and practiced by the traditionalist generation that was discarded by
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Dave’s Fables: CARE
Often during long trips, my mind will spark a random thought. It’s like a little box in my brain opens, releasing a provoking tidbit to ponder…This time the spark was a quote. “The people who make a difference in your life are not the ones with the most credentials, the most money, or the most
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Tips for Creating a Captivating Customer Care Community
Signature is excited to have guest blogger Ashley Furness, CRM Market Analyst with Software Advice, writing today’s post!
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Customer Service Skills Improve with Better Customer Service Training
Creating an excellent customer service experience starts with providing better customer service training. Customer service skills are about more than good manners! In fact, it takes daily education and reinforcement of good customer service skills to improve and then create lasting changes in behavior.
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