Anticipating the Legendary Moment

by Kristy Westfall Moyer

before class webI’ve been looking forward to this moment all year!  Ever since I heard the brilliant idea of the Hotel Makeover, I’ve been dropping hints about being part of the project as I love makeovers of all kind!  And, I love the idea of a business that wants to put in the time to really make a difference for their employees, guests, owners, etc.

When you join the Signature Worldwide team you can see instantly how what we do does make a huge difference for our partners.  Employees are happier as the happiest employees are the employees who know they are well trained; they know what is expected of them and have the tools to do their jobs well.

After Signature Worldwide training employees are more confident and empowered and they can clearly see how they play a crucial part in the overall success of their company.  They are all salespeople.  They are all the director of first impressions.  When the employees are happy, their customers are happy and the company will thrive.  It is (typically) that simple!   Signature Worldwide helps all of this to happen so we feel pretty lucky.

After 10 years and counting with this very special company, I have been very fortunate to not only see and hear the difference that we get to be a part of; I also get to feel it, everyday.

before class two webI am most looking forward towards this feeling part as I prepare for my trip to the Four Points by Sheraton Biloxi to begin my part of the Hotel Makeover project.  I just know I am in for a treat to get to work with a group of people who have the desire to make a real change and am can’t wait to feel the energy and dedication this team is exerting on their road from good, to great, to becoming legendary.

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