…to communicate with a hotel staff member. Whether to have questions answered, get directions or even order room service, guests are able to simply use their phones to text. The…
Hotel Tech – Check out the apps! Read More »
…soon it simply becomes a part of your culture. Take a look at this video to see an example of a supervisor practicing the delivery of a skill kit activity….
Taking Learning Out of the Classroom and Into the Workplace Read More »
…and think of us as a fun and friendly place to be and ultimately choose our hotel. We practiced finding more out about the guest and why they were coming…
It Only Gets Better From Here… Read More »
…new boat. Common statements sales professionals say over and over to me during training… You don’t understand Dave…“My territory is already saturated” or “I have a highly, competitive market”. If…
…have been updated to include larger bathrooms (with separate tub and shower) but retain the same elegant, traditional décor longtime guests have come to expect. Rooms are dressed in a…
Signature congratulates The Pierre for their Five Stars! Read More »
…Our Courses Build a Culture Driving World Class Guest Experiences The bedrocks of the luxury experience will always remain. The distinct services, exquisite finishes, and elegant products are the price…
Luxury Hotel Guest Services Read More »
…what you know. The ability to write clear and compelling text, to stand up and fearlessly speak to groups, and to have a neat, professional appearance combine for a winning…
Six Steps to Becoming a Thought Leader Read More »
3 Free mystery shopping calls for your Culligan Location! Request Calls Learn More! Click Here Modal Popup – ID Click here to edit the “Modal Popup” settings. This text will…
3 Free mystery shopping calls for Your Culligan Location! Read More »
The old saying, “A picture is worth a thousand words”, rings especially true in today’s competitive marketplace. Creating a gallery of visuals is a great place to start. Here are…
Dave’s Fables: Almost Free Marketing! Read More »
…We are enticed by elite status, platinum cards, free room nights, first-class travel, free rental car upgrades, comped minibars, and VIP recognition. Silly? Absolutely. Yet it is indicative of a…
