The Lost Art of ‘I’m Sorry’
…I am truly sorry. To ensure that this won’t happen again, I have committed to sending at least one post every month before I file my expense report. If I…
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How to highlight your strategic differential in a highly competitive market?
…customer service than anyone else in your area? Many salespeople say they want to be known as “trusted advisors,” and they want to achieve a very high level of sales…
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Signature Cue-Tips™- the Movie!
…see if this new tool might work for your team. If you would like to find out more about adding Cue-Tips to your reinforcement plan, please email us at sales@signatureworldwide.com…
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To Tell or Not to Tell When You Are Renovating – It’s a Very Important Decision
…there’s an entire new set of challenges. Reality check – there is always going to be newer, shinier, and cooler stuff others will have that you don’t. That being said,…
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Download Free Training Moments
…need a leg up on the competition to avoid being left behind. Download our Training Moments today and maximize every customer touch point for your business. Download Free Training Moments…
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The Indispensables
…took on assignments that others avoided, and created new work for themselves that helped move the company forward. I learned that, in great companies, employees deemed essential were rarely laid…
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Mystery Shopping Calls
…provides scoring of recorded, real customer calls. Signature has partnered with Nextiva, the country’s leading cloud-based communication company, to provide clients the highest rated industry service for recording your incoming…
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Converting Freight & Logistics Inquiries Into Sales
…competition Increased customer satisfaction Download our product card for more information: Converting Freight & Logistics Inquiries Into Sales Converting Freight & Logistics Inquiries Into Sales is specially designed to change…
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Truck Dealer Inside Counter Sales
…Download our product card for more information: Truck Dealer Inside Counter Sales™ Teach trucking parts, service, and inside sales staff how to spot service and sales opportunities in a unique…
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Customer Service Skills Improve with Better Customer Service Training
…Service Representative” for five great tips on how to improve your customer service representatives’ skills in order to create the customer experience you’ve always dreamed of for your company. Tips…
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