…perspective, has brought incredible results to the companies that have bet on this model. Opening the plane’s black box What companies have noticed in most cases when diagnosing their current…
Humanization of Sales – The Next Step for the Survival of Organizations? Read More »
…work, our hotel customers realize higher call conversion rates, increased sales, improved customer satisfaction, and great referrals from guests. Contact Us Ready to get more from sales and customer service…
…the physically property beautiful to the eye. New beds, new lights, even new flooring is all the rage. Hoteliers are looking at their product with a critical eye so they…
What’s More Important – People or Product? Read More »
…Hollyzoba@signatureworldwide.com or (614)734-2921 (direct) if you are on the west coast, or AmberFox@signatureworldwide.com or (706)454-1536 (direct) if you are closer to the east. If you are somewhere in the middle,…
A Tale of Two Hotels Read More »
…Roaming Gnome, and then there is the “Trivago Guy”. His first commercial, according to ABC News, “…sparked imitations, a fake twitter account along with many tweets and comments. The reactions,…
Online Travel Agencies – They Are Not Going Away Read More »
Written in collaboration with Amanda Herder, Training Account Manager. After an extensive search, you have finally hired that new leasing agent. Everyone is excited and anxious for that employee to…
Onboarding Your New Employees with Virtual Training Read More »
…our business a shining example of how to do things better to be “Best In Class”. We really appreciate how you have tailored these classes to fit the new climate…
Luxury Hotel Guest Services Read More »
…lines. Make sure the words and the message are true and sincere. Walk-ins Does your property look inviting to the potential walk-in or do they walk-by? A newly paved, newly…
First Impressions: Where does it all begin? Read More »
…what we’re hoping to get. Here is an example. Salesperson – Could we meet Friday morning at 9:45am? Client – How long will this take? Salesperson – Just 10 minutes,…
It’s All in Your Approach…The Little Things Matter Read More »
…to make a decision, rather than waiting until the mall opens, checking for similar cabbage slicers on Amazon.com or taking other steps that would permit us to lose the passion…
“Operators are Standing By!” Read More »
