Licensees
Are Loyalty Programs Still Important Today?
…hotel room, why not earn points for a discount or even a free room? Well, it seems that consumers might want more than a discount or a freebie. In the…
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The Goal Mirage
…We are enticed by elite status, platinum cards, free room nights, first-class travel, free rental car upgrades, comped minibars, and VIP recognition. Silly? Absolutely. Yet it is indicative of a…
Dave’s Fables: Almost Free Marketing!
…on your priority list. Over time it will pay off. The final step is what really sets you apart from your competition – Start Blogging. Video or written, everyone likes…
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Leasing Edge™
…practice their new skills through post-training coaching and reinforcement. Download our product card for more information: Leasing Edge™ Turn prospective renters into long-term tenants with a specially-designed training program for…
Experience
Global Customer Service and Sales Training for Hotels, Casinos, Equipment, Leasing and Multifamily Housing, and Senior Living You seek customer service and sales training to help your teams effectively cultivate,…
Digital Lead Shop Service
…prospect to a customer. Effective sales response strategies involve sending multiple emails, calling the prospect, or texting them, depending on where the lead is at in the sales funnel. Some…
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Trucking Industry Training – OLD
…designed for your primary customer facing roles, inside counter sales and roadside technician service employees. Whether you have a need for phone sales training – inbound or outbound, in-person sales…
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Customer Service Training
…business a shining example of how to do things better to be “Best In Class”. We really appreciate how you have tailored these classes to fit the new climate we…
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Top-Down Service
…things were slow and no supervisor was present, the staff would open the box that held completed forms and read the comments. “They were very critical,” the woman said, “so…