…your LCDs. If your LCD projector requires the presenter to modify their computer’s resolution – fire your AV Company. If you are using the rolling table with the black skirt,…
Dave’s Fables: A good learning/meeting environment is often hard to find! Read More »
…sites are filled with pictures of reception areas and front desk associates interacting with guests. Is the area clutter-free, well-lit with a comfortable feel? Are associates well-groomed and in the…
First Impressions: Where does it all begin? Read More »
The expression “A picture is worth a thousand words” refers to the notion that a complex idea can be conveyed with a single image. That’s assumed to be the case…
Painting a Verbal Picture of Your Hotel Read More »
…to hand down these five commandments as we are universally expected to obey. Look both ways before crossing the street. Take this advice literally, of course, to avoid having your…
Five Service Tips Mama Taught You Read More »
…standards in performance. Sales & Service Training Menu Training Delivery Options Course Listings Customer Service & Inside Sales Training Contact Us Ready to get more from sales and customer service…
Management Training Solutions Read More »
…structure, culture and employees’ motivational factors; then uses this information to compliment the design of content, facilitation and experiential activities. This is what makes the training specific to your company…
Legendary Assessments Read More »
…bring me into their conversations. “At first, you’ll notice a few sarcastic cracks about company programs, or an interesting rumor. ‘Training is dumb,’ they’ll say. ‘Internal communications are a joke,’…
…after the initial training was complete. Signature’ Coaching for Performance course was delivered on-site to middle management and executive leaders. This was followed up with on-site customer service / sales…
Featured Partner:
Cummins Read More »
Common myths that have been around for decades are…the Cobbler wears the worst shoes and Doctors make the worst patients. What’s not a myth is that trainers and teachers make…
Dave’s Fables: SHARE. Introducing Our New Blogger Series Read More »
