Some of our heavy equipment clients include:
The Decisive Edge
Signature Worldwide is the industry-leading provider of customer service and sales training, reinforcement, and measurement services to heavy equipment dealers, construction supply/rental dealers, and manufacturers in the United States. We help these organizations provide a legendary customer experience while increasing conversion rates of transactional and relationship sales in an increasingly competitive landscape. This applies to parts, service, outside sales, and rental departments. Equipment dealers count on Signature to help them meet tangible business objectives, including increased sales, increased conversion rates, improved NPS scores, and other metrics. In addition, Signature has been the leading provider of customer experience and sales training in the equipment rental market. We have worked with over 50% of the 100 largest equipment rental companies in North America.
Our programs give you the tools necessary to develop and execute customer service and sales plans that get results - and give you a decisive edge over your competition.
Courses MAKE THE MOST OF EACH CUSTOMER INTERACTION
We have training solutions for all your needs: inbound or outbound, in-person sales appointments, email prospecting, and even conducting cold calls. We continually research customer service and sales strategies to update our courses with the most effective content. Additionally, our experience and current involvement with the heavy equipment and construction rental industries provides us unique insights into the changing habits of prospects, influencers, and decision makers. These insights are captured and built into our focused training programs.
Testimonials Reasons to Love Us
See why our clients value what we do, in their own words.
Proven Process Make the Difference
By putting Signature's Proven Process to work, our heavy equipment, rental, and construction industry customers realize higher call conversion rates, increased sales, improved customer satisfaction, and greater customer retention.
