All classes are instructor-led virtual classrooms. Using video conferencing, our virtual classrooms are led by a Signature trainer and consist of a small group of participants, ensuring high levels of engagement and interactive participation. These training events are fun, inspiring and include many of the same training techniques found with our on-site training events.

Throughout the year we offer different programs and update the calendar for all events here - so bookmark this page and check back often!

October 2021

Writing Effective Emails Class

Writing Effective Emails

In this 90-minute session, Signature will teach your staff how to write clear, effective and professional business emails. The training focuses on four key elements of emails: Subject Lines, Introductions, Tone, and Closings.

Who Should Attend?

  • Managers and Supervisors
  • Front Line Employees
  • Human Resource Professionals

Friday October 15, 2021
1:00 pm - 2:30 pm EST

$95 per person

Register

Equipment Edge Converting Inquiries into Sales Class

Equipment Edge Converting Inquiries into Sales

This training is designed for rental, parts, and service inside sales teams. During this course we introduce the skills and provide the tools necessary to help you differentiate your company from the competition and define cutting edge service that drives revenue. This highly interactive live training consists of 3, one-hour virtual classroom sessions, with breaks between each session.

Who should attend:
Anyone responsible for converting incoming calls or in-person inquiries
to rentals or sales, including:

  • Inside Sales Counter Staff (Rental, Parts, and Service)
  • Receptionists
  • Parts, Rental, Service Managers
  • Branch Managers
  • General Managers

Tuesday October 19, 2021
11:00 am - 3:00 pm EST

$250 per person

Register

caller

Ambassador of First Impressions

We all know that we have one opportunity to make a great first impression. This training is designed for those who greet internal and external customers over the phone or in person including; receptionists, administrative assistants, and anyone who substitutes for the receptionist position.  In many cases, your receptionist is the first point of contact for your customers and prospects making that meaningful impression.
This highly interactive live training consists of two 75-minute virtual classroom sessions with a 30 minute break between each session. Both sessions are required to complete the course.

  • Who should attend:
  • Receptionists
  • Administrative Assistants
  • Other Employees who Substitute for Receptionist

Friday October 22, 2021
2:00 pm - 5:00 pm EST

$195 per person

Register

Hotel Reservation Sales

Transient Edge

This highly interactive, LIVE training consists of three 60-minute virtual classroom sessions, with a 30-minute break between each session. This training is designed for front desk, reservations and management personnel.  Through our engaging training process, attendees will be presented with skills needed to convert more inquiry calls into reservations. All 3 three sessions are required to complete the course.

Who Should Attend?

  • Front Desk Associates
  • Guest Service Representatives
  • Front Desk Managers
  • Reservationists
  • Revenue Managers
  • Sales Managers
  • Director of Sales
  • General Managers

Wednesday October 27, 2021
1:00 pm - 5:00 pm EST

$195 per person

Register

November 2021

Coaching for Performance Class

Coaching For Performance

This training focuses on core skills and techniques for managers and supervisors tasked with leading, motivating and developing team members.

Who Should Attend?

  • Managers and Supervisors with Direct Reports
  • Divisional Managers
  • Senior Management
  • Human Resource Professionals
  • Managers-in-training

Tuesday November 9, 2021
11:00 am - 4:00 pm EST

$275 per person

Register

Equipment Edge Converting Inquiries into Sales Class

Equipment Edge Converting Inquiries into Sales

This training is designed for rental, parts, and service inside sales teams. During this course we introduce the skills and provide the tools necessary to help you differentiate your company from the competition and define cutting edge service that drives revenue. This highly interactive live training consists of 3, one-hour virtual classroom sessions, with breaks between each session.

Who should attend:
Anyone responsible for converting incoming calls or in-person inquiries
to rentals or sales, including:

  • Inside Sales Counter Staff (Rental, Parts, and Service)
  • Receptionists
  • Parts, Rental, Service Managers
  • Branch Managers
  • General Managers

Thursday November 11, 2021
11:00 am - 3:00 pm EST

$250 per person

Register

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