Increase sales and rentals with Party Rental Edge™ sales training.
Make customer service part of your party rental company's competitive advantage. Don't settle for order takers - build a party rental sales team focused on your customer's needs and driving revenues.
Putting the customer first does not mean offering your $2 folding chair. In fact, you are giving them the opportunity to enhance their special event by offering a variety of rental options. This exceptional level of service will increase and enhance your customer's experience.
With Party Rental Edge™, we will teach your sales staff how to manage any rental situation - including upselling and overcoming resistance - while still delivering exceptional customer service.
Learn how concepts such as starting high and providing customers with rental options can increase your revenue and your value. Exceptional party rental customer service makes a difference to your customers and your bottom line.
In this program, Signature Worldwide teaches a Magic Formula for handling party rental inquiries with a focus on exceptional service and sales skills. The training is then reinforced with personalized coaching and mystery shopping calls.
Learning Objectives for Party Rental Sales and Customer Service Training
Through a variety of techniques, including role-playing, employees will learn when, how and why to:
- Establish rapport with potential and current customers
- Identify customer needs
- Build value before quoting rates
- Ask for a commitment
- Identify other rental opportunities.
Ready to begin improving your party rental sales?
Or, contact Barry Himmel directly to learn more: email@example.com