Online Training Programs
Hospitality - Transient Edge Online
We have taken our most popular reservations training program and made it available online.
This interactive online experience will walk your guest service representatives through a simple magic formula created to increase reservations. Our 60-90 minute self paced, online program covers the basic steps of the reservations process - answering the phone, qualifying the caller, selling the value of your property instead of discounting and closing the sale. Combined with our ongoing mystery shopping and coaching support, this program will give your front line employees the tools to increase your bookings.
For more information and pricing, contact a salesperson today at 800.398.0518 or email us at email@example.com.
Signature has partnered with HMBookstore to bring our clients an online library of hospitality learning courses spanning entry level to management positions. Click here to see the library of hospitality books available for purchase that will help your staff gain more in-depth knowledge of the hospitality industry.
User - Take a glimpse inside the HMBookstore - see what a typical online training program includes by watching this 7 minute video:
Admin - Watch this short video to see how easy it can be to set up access and reporting for all of your employees - you can have training available for your entire staff in the next 24 hours:
Digital Marketing Webinars
We offer a series of three webinars around the Digital Marketing landscape.
Digital Marketing Impact
Participants in this webinar will understand the relevance of the digital marketing platform relative to their overall marketing strategy.
Digital Marketing Tools and Strategies
Digital marketing tools are being created almost daily. This webinar identifies the categories most relevant for hoteliers and helps the formation of an actualy strategy based on your goals. A good section of this webinar will focus on the hotel website, SEO and its relevance and how social factors into the big picture.
Digital Marketing Analytics
Analyzing the results of your digital marketing efforts is critical - as is explaining those results to non digital leaders within your hotel. This webinar explores the process of collecting data efficiently in order to be able to measure a true ROI of any digital marketing strategy.
All of these webinars were developed in conjunction with the HSMAI Digital Marketing Certification. To find out additional information about the certification, please click here.
If you are looking for a developer for your own online learning program, we can help. Please contact our sales department for more information on our tailored online learning capabilities. Whether you want a 15 minute informational webinar or a three hour interactive learning module with a certification to follow, we can deliver. Call 800.398.0518 or email firstname.lastname@example.org.