Our Methodology

Delivering a sales and service methodology that is proven to work. It's how we live our core values every day.

 

 

We want our clients to develop lifelong customers. We need our customers to succeed - in order to live what we believe. The training hours and constant revision based around a always-changing marketplace prove that we don't just talk: we deliver.

By focusing on four critical areas, we help create customer-centric cultures that stick. Here is our proven process for orchestrating legendary customer experiences:

 Methodology

Assessment & Design

For ultimate success, any training professional recognizes that training should be viewed as a process, not a singular event. That process begins with an appropriate training needs assessment of your particular current business challenges and asks:  What does success look like for you post training? Read about our training assessment and design.

Delivery

At Signature Worldwide, we align our training programs with your business objectives. Following your training assessment, we clearly identify the business outcome you are seeking and the performance gaps that will define your training needs. Read about our training delivery.

Reinforcement

Did you know what happens before and after training is even more important to making training stick than what happens during training?  Even the most well-intentioned training programs often fail due to poor planning or poor follow-up. Read about our training reinforcement.

Evaluation & Measurement

 You've heard the saying, "What gets measured gets done," but at Signature Worldwide we know, "What gets measured gets improved!" This is why training impact evaluation is the most important step to our unique four-part training methodology. Read about our training evaluation and measurement.